KVKK

Personal Data Protection Agreement

As HugLoveKiss, the fundamental information regarding the protection of transferred personal data is provided below. In order to fulfill our obligation to inform arising from Article 10 of the Personal Data Protection Law No. 6698 (“KVKK”), HugLoveKiss presents the following explanations to the attention of our customers and third parties who use our website and/or mobile applications. HugLoveKiss reserves the right to update this Personal Data Protection Disclosure Statement at any time within the framework of amendments that may be made to the applicable legislation.

  1.   The legal basis for the processing of personal data includes the Personal Data Protection Law No. 6698, the Law No. 6563 on the Regulation of Electronic Commerce, the Law No. 6502 on the Protection of Consumers, the Regulation on Service Providers and Intermediary Service Providers in Electronic Commerce, and the Regulation on Commercial Communication and Commercial Electronic Messages, all of which contain provisions regarding the processing and protection of personal data. The Turkish Penal Code No. 5237 also provides certain sanctions regarding the processing and confidentiality of personal data. As HugLoveKiss, in order to fulfill our obligations arising from the contracts we establish with you under Law No. 6502 on the Protection of Consumers and the Regulation on Distance Contracts, and to provide the best possible service, we need to process the personal data of our members and customers.

  2.   Which methods does HugLoveKiss use to collect personal data? The data provided by our customers who make transactions through the website www.huglovekiss.com or mobile applications are processed by HugLoveKiss in accordance with the consent of our customers and the provisions of applicable legislation. The website www.huglovekiss.com owned by HugLoveKiss uses cookies. A cookie is a file, generally consisting of letters and numbers, that is stored in the internet browser or hard drive of the device being used, enabling the identification of that device. In order to provide better service to visitors of www.huglovekiss.com and within the framework of its legal obligations, browsing information will be collected, processed, shared with third parties and securely stored, provided that it is not used outside the purposes and scope specified in this Personal Data Protection Disclosure Statement. Cookies of www.huglovekiss.com store information collected through log files, blank gif files and/or third-party resources in order to create a summary regarding your preferences. www.huglovekiss.com may monitor your browsing information on the site and/or your usage history in order to provide personalized promotions, promotional offers and marketing proposals, to improve and/or develop the content of the website or mobile application according to you, and/or to determine your preferences. www.huglovekiss.com may match information collected from you on the site at different times and through different methods, such as online and offline, and may use this information together with information obtained from other sources, including third parties. www.huglovekiss.com uses session cookies and persistent cookies on its website and/or mobile application. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for a longer period of time. By following the instructions in your internet browser’s “help” file or by visiting “www.allaboutcookies.org” or “www.youronlinechoices.eu”, you can remove persistent cookies and reject both session and persistent cookies. If you reject persistent or session cookies, you may continue to use the website or mobile application, but you may not be able to access all functions of the website or mobile application, or your access may be limited.

  3.   Purpose of processing your personal data: In situations such as subscribing to our newsletters announcing our services and campaigns, becoming a member of our site, purchasing a product through the site or applications, or canceling a purchased product, we will need certain personal information such as name, surname, e-mail address, phone number, gender, date of birth, personal interests, billing and delivery addresses in order to provide you with better service. In addition to this information, non-personal aggregated statistical data such as site and mobile application visit frequency and times, order times and IP address at the time of order, statistics of visited product pages and ordered products are also collected and used to analyze and understand visitor movements and preferences. Personal information collected on the HugLoveKiss.com website and mobile application is used to conduct and complete order processes, ensure communication with our customers and customer satisfaction, inform about campaigns, and provide services or perform transactions requested or authorized by you. To support these uses, HugLoveKiss.com may use personal information to provide more effective services, improve the website, mobile application and other related HugLoveKiss products or services, eliminate the need to repeatedly enter the same information, make the site easier to use, or customize the site according to your preferences and interests. We may use your personal information to provide information about products or services you use, including notifications. We may also send you information about other HugLoveKiss products and services. For research purposes, we may combine site and mobile application visit data with anonymous demographic information and use this information collectively to provide more useful content. In order to provide personalized content on the HugLoveKiss.com website and mobile application, we may combine site visit data with your personal information. When you subscribe to a newsletter or consent to receive promotional e-mails, the HugLoveKiss.com website and mobile application may use customized links or similar technologies to track the e-mails you click. We may associate this information with your personal data in order to send you more relevant e-mails or sales information. Each e-mail contains unsubscribe links allowing you to stop receiving such communications. Deletion of Personal Data: When legally required retention periods expire, judicial processes are completed, or other requirements cease to exist, such data are deleted, destroyed or anonymized by our company either automatically or upon the request of the relevant person. Privacy and Data Security: Personal data is confidential. Personal data may only be accessed within the company by authorized persons. All necessary technical and administrative measures are taken to protect personal data collected by HugLoveKiss.com and to prevent unauthorized access and any victimization of our customers and prospective customers. Within this framework, it is ensured that software complies with standards, third parties are carefully selected, and data protection policies are adhered to within the company. We use 128-bit Secure Socket Layer (SSL) technology to protect the security of your online order information. How Are Cookies Used? When you first visit our site, automatic cookies will be set on your device for purposes such as analyzing site traffic, saving site parameters, or advertising. You can change or completely disable cookie acceptance from your web browser settings. If you disable cookies, you may not fully benefit from the service experience we provide.

  4.   What are your rights arising from the Personal Data Protection Law? Pursuant to the KVKK, you have the right to: a) learn whether your personal data is processed; b) request information if it has been processed; c) learn the purpose of processing and whether it is used in accordance with its purpose; d) know the third parties to whom it is transferred domestically or abroad; e) request correction if it is processed incompletely or incorrectly; f) request deletion or destruction within the framework of Article 7 of the KVKK; g) request notification of the transactions made pursuant to subparagraphs (d) and (e) to third parties to whom the data has been transferred; h) object to the emergence of a result against you due to analysis exclusively by automated systems; and i) request compensation for damages in case you suffer damage due to unlawful processing of your personal data.

  5.   Would you like to ask HugLoveKiss a question regarding your personal data? You may contact us at any time at info@huglovekiss.com for any questions or opinions regarding your personal data.